When we run a BBM Diagnostic for an organisation, the first Phase is concerned with Structure.
This can bemuse people. “Structure?” one CEO said. “We thought that the ‘jazz-leadership’ approach would kick off with something more creative…isn’t an investigation of our systems and processes a bit…dull!”
If you’re into jazz-leadership you know that structure isn’t dull at all…it’s exciting, it’s essential, it’s sexy!
There are various areas of behaviour that can build or break trust. Being dependable is one of them.
You may not realise it, but when you’re late, or disorganised, when you don’t reply to someone, or you’re inconsistent, then you are massively reducing the level of trust that people have in you.
This has a far-reaching, negative impact.
How much do you exhibit these behaviours?
Rapport — it’s the secret to connecting well with people, with your colleagues, your customers, your family.
It’s how you get people to trust you.
Want to improve your rapport?
Well, you can do some training…
The classic Miles Davis recording, Kind Of Blue, was produced without any prior rehearsal — and pretty much done in one take.
Talk about a creative provocation! Your work is being recorded for posterity, and you’ve NO idea where you’re going before you start.
So how did Miles make this creative provocation work so brilliantly? And what can a business leader learn from it…and become a jazz-leader?
Uncertainty is one of the hardest states for humans to deal with. Trouble is, we’re surrounded by uncertainty, as familiar systems and structures topple, and the rapidity of change in all areas of life increases.
For employees already experiencing high levels of uncertainty in the rest of their lives, additional uncertainty at work can lead to dangerous levels of stress.
In a recent post we looked at email overwhelm and how you can reduce this if you work in an organisation.
But maybe you want to take control of your own email? If so, here are some simple tips that will get you into a harmonious relationship with it:
Who in your life isn’t personally affected by the outcome of your decisions?
Who doesn’t have their own agenda front of mind when they say what you should or shouldn’t do?
Who do you trust to give you an unbiased, informed opinion of your actions?
Who will tell you the truth, as they see it, and who will you listen to?
Do you work for an organisation?
What’s its Communication Policy like? Or more specifically, its Email Policy?
Is there one?
If there is, have you read it?
Has it helped your productivity and workflow?
Has it reduced stress and improved the quality of your work?
Is it useful, or just for ‘show’?