Oct 062015

Soft skills are now recog­nised as cru­cial for busi­ness success.

Do you know why?

Here’s a neat sum­mary of some of the main reas­ons, all backed up by research…


Soft Skills - the business case


Would you like to build up your organisation’s soft skills — and boost employee engage­ment, per­form­ance, and the bot­tom line?

Found out how


thoreau quote
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Sep 152015

Employee churn costs com­pan­ies a for­tune, and research res­ults flag up the cause — it’s usu­ally down to the boss.

sur­vey by Approved Index con­firms what many believe is the root of the prob­lem — employ­ees leave man­agers not jobs: of the employ­ees sur­veyed, 42% had left a job because of a poor rela­tion­ship with their boss. This inad­equate people man­age­ment, accord­ing to the Impact of Invest­ing in People study, is cost­ing UK com­pan­ies £84 bil­lion a year.

Boss shoutingAlthough the prob­lem lies with the man­ager, is the fault really theirs?

Con­tinue reading »

Jul 272015

A recent sur­vey shows that twenty per­cent of employ­ees are ashamed of the industry or com­pany they work in — and thirty-five per­cent of those feel ashamed because of the way their com­pany treats its employees.

I won­der how many organ­isa­tions know how their employ­ees really feel.

Does your organ­isa­tion know how you feel about it?

Con­tinue reading »

Jun 222015

A sociopath is, simply, someone who acts without con­science. So can an organ­isa­tion be a sociopath? After all, it isn’t ‘a someone’ is it! sociopath

Well, as far as the law is con­cerned, a mod­ern cor­por­a­tion is a kind of someone. It has most of the rights and respons­ib­il­it­ies that an indi­vidual pos­sesses. And a (for-profit) cor­por­a­tion is set up with the goal of act­ing in its own interest. It can­not be genu­inely con­cerned about any­body, except its share­hold­ers.  Con­tinue reading »

Jun 082015

You hear a lot of con­ver­sa­tion about what it takes to be an entre­pren­eur. But not so much about the related, less glam­or­ous term ‘self-employed’. Yet 15% (and rising) of the UK work­force are self-employed.
self-employed motivation

Many people who work for an employer dream of being their own boss. Some turn that dream into real­ity. But for reas­ons they may not have fore­seen, that real­ity doesn’t suit everyone.

And some­times the real­ity hits too late!

Con­tinue reading »

Jan 262015

 It’s good news for any­one con­cerned about the soft skills deficit…isn’t it?

Major organ­isa­tions, includ­ing McDon­alds, CBI, National Youth Agency, Learn­Dir­ect and Barclays, as well as entre­pren­eur James Caan, are call­ing for these cru­cial skills to be recog­nised and pro­moted.  This ini­ti­at­ive comes along with the mes­sage that the cur­rent soft skills defi­cit will cost the UK around £88 bil­lion per year.MindTheGap / SoftSkillsDeficit

Given the cost implic­a­tion, it is sur­pris­ing that it’s taken so long for these skills to be on the busi­ness agenda…

Oh, they have been on the agenda.

For a while. Con­tinue reading »

Dec 082014

Why! / assumptionsWe con­stantly make snap decisions — we have to, oth­er­wise we’d still be decid­ing what to have for break­fast at lunchtime.

How­ever, although this approach seems like a neces­sary time saver, it can be a ser­i­ous time-waster — and worse…

Are you mak­ing dan­ger­ous assumptions?

Here are 7 signs to watch out for: Con­tinue reading »

Nov 172014

 Say no / clientsOf course you want to bring in new work. Any­one in busi­ness does.

And it’s an extra delight if you’re approached by a poten­tial cli­ent, as this indic­ates that they feel a con­nec­tion to your ser­vice or product. And you know you can deliver in ways that will delight…so happy days!

But what hap­pens if you run into a clash of values?

When would it make you say, “no”?

Con­tinue reading »