Employee churn costs companies a fortune, and research results flag up the cause – it’s usually down to the boss.
A survey by Approved Index confirms what many believe is the root of the problem – employees leave managers not jobs: of the employees surveyed, 42% had left a job because of a poor relationship with their boss. This inadequate people management, according to the Impact of Investing in People study, is costing UK companies £84 billion a year.
Although the problem lies with the manager, is the fault really theirs?
Most managers are promoted on the basis of their job-specific, technical, hard skills, not because of their ability to manage people, for which few receive training.
There seems to be an assumption that they’ll just know how to do it!
Without proper training, managers are bound to perform below par in this area.
Perhaps this laissez faire attitude is an overhang from a mechanistic age, when the only people skills required by a manger was an ability to bark instructions loud enough so employees would jump!
That doesn’t work any more. Nowadays, to get peak performance from employees, let alone have them stick around…
Managers need to be expert in soft skills.
Despite all the research findings, the negative effect on overall UK productivity, the damage to an organisation’s bottom line, to say nothing of the impact on individual employees, management skills in the UK haven’t improved in the last decade.
Clearly managers – and leaders – are not getting the message.
But the facts are clear! Companies with above average growth are those who provide employees with learning opportunities and prioritise workforce development.
So come on you leaders…
The solution is simple and relatively inexpensive!
Get your company and your managers in tip-tip soft skills condition.
You’ll save yourself a fortune.
And you’ll have employees who are motivated, engaged, performing well, and able to say “Yes!” when asked, “Do you like your boss?”
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