It's estimated that 28% of our time is spent on email. And we're struggling! Most of us are on email overwhelm and need all the help we can to get... read more →
When we run a BBM Diagnostic for an organisation, the first Phase is concerned with Structure. This can bemuse people. "Structure?" one CEO said. "We thought that the 'jazz-leadership' approach would kick off... read more →
There are various areas of behaviour that can build or break trust. Being dependable is one of them. You may not realise it, but when you're late, or disorganised, when... read more →
Rapport - it's the secret to connecting well with people, with your colleagues, your customers, your family. It's how you get people to trust you. Want to improve your rapport? Well, you can... read more →
The classic Miles Davis recording, Kind Of Blue, was produced without any prior rehearsal - and pretty much done in one take. Talk about a creative provocation! Your work is... read more →
Uncertainty is one of the hardest states for humans to deal with. Trouble is, we're surrounded by uncertainty, as familiar systems and structures topple, and the rapidity of change in all areas... read more →
In a recent post we looked at email overwhelm and how you can reduce this if you work in an organisation. But maybe you want to take control of your own email?... read more →
Trust is down and staff confidence in management and leadership has fallen, according to new research. How come leaders get this fundamental of good leadership so consistently wrong? (more…)
Who in your life isn't personally affected by the outcome of your decisions? Who doesn't have their own agenda front of mind when they say what you should or shouldn't do? Who... read more →
Do you work for an organisation? What's its Communication Policy like? Or more specifically, its Email Policy? Is there one? If there is, have you read it? Has it helped your productivity... read more →