Happy sheets – or feedback forms – are now ‘de rigeur’ for all training programmes.
In fact, we’re hardly through any experience before a questionnaire is thrust into our hands, with a plea to complete, and our instant opinions are garnered.
This is a quick, easy way to gather data. This is how you prove satisfaction.
Happy sheets have been around for so long that they’re just the accepted way of doing things.
And they’re nonsense.
Particularly when it comes to training programmes, or events intended to change behaviour.
Have you ever left an event on a high, only to forget all about it a few days later?
Have you dismissed something as rubbish, to find it then changes your way of thinking forever?
Don’t you need to mull things over?
To let the brouhaha subside?
Things of substance generally take time to take effect.
What a shame if things of substance lose to the happy sheets.
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