Trust is down and staff confidence in management and leadership has fallen, according to new research.
How come leaders get this fundamental of good leadership so consistently wrong?
When trust is known to improve performance, to benefit the bottom line, to enable people to flourish as individuals, why don’t leaders do everything in their considerable power to create environments that foster trust.
Trust is the way to get a great team, a real group, a proper band…
Playing together every night, you begin to know each other, trust each other. The band begins to come together. Otherwise it just can’t make it.
In this wonderful short speech, given at the World Economic Forum, Sumantra Ghoshal describes how leaders get it so wrong.
And what it would take to get it right.
Without trust, the group just can’t make it.
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