Trust – or the lack of it – has been big news for a while now. We’ve all felt it, as one institution after another has revealed itself to be a mask for poor behaviour, from the hypocritical through immoral to illegal. No longer the realm of the conspiracy theorist, the evidence in the ‘reasons not to trust‘ case is stacking up against our political, religious, and business leaders…against most institutions.
But is this a bad thing?
Like children discovering that Father Christmas doesn’t exist, are we merely waking up to our illusions? And now’s our opportunity to grow up.
Will we make the most of this opportunity, by bringing about fundamental changes that are so clearly necessary?
Or will we merely try to rebuild our illusion as quickly as possible?
When trust is betrayed, it requires resilience to recover, in order to accept and act on the understanding we’ve gained. For this, we must draw on our own inner resources, our soft skills.
If we don’t have these, then we may merely follow the example that’s now been exposed to us…we can use our leaders’ behaviours as the justification to lie, cheat, break agreements, be entirely self-serving. And we’ll hurry to find more leaders in the same narcissistic mold that we’ve admired so far, naively naming it strength.
On the other hand we can take on the tougher job of questioning our own assumptions about leadership, actively make different choices, and become more effective followers – and leaders.
All companies need to think again about what they do to build trust, and to think again about how they make, give, and add value
The loss of trust is an opportunity for us to change, to choose a different way of leading and following, and to make integrity, congruence, and genuine strength our benchmarks.
Working harmoniously is not a ‘nice’ thing to do – for an interdependent organism it’s a logical thing to do. And trust is at its heart.
Playing together every night, you begin to know each other, trust each other. The band begins to come together. Otherwise it just can’t make it.
If you like this post, join our newsletter to receive monthly barrier-breaking ideas for your soft skills development…PLUS immediate access to a 16-page article from The Jazz of Business: Leadership in a New Groove